Some companies may hesitate to switch to voice over internet protocol (VoIP) because they believe the rumor that it is too expensive for most companies to implement. The premise of moving to VoIP seems especially daunting for mid-sized businesses that operate on small budgets. Newer technologies can be more expensive, but VoIP isn’t new – it has been around since the 1990s. Since then, call quality has improved greatly and the emergence of cloud-based VoIP makes the service more accessible and affordable than ever before.
Due to its wide range of features and lack of reliance on hardware, VoIP has a lower total cost of ownership (TCO) and shows a higher return on investment (ROI) than traditional telephony systems.
Here are 3 ways VoIP reduces costs and boosts your ROI:Read More